FAQ

1. What are the different language translator devices and earbuds available at WOOASK?

At WOOASK®, we offer a range of language translator devices and earbuds, including the W12, W10, W09, M3, M6, S01, and G5. These devices are designed to provide seamless translation and help you communicate in different languages on the go.

2. How do the WOOASK® language translator devices work?

Our language translator devices use advanced technology to provide accurate and real-time translation. Simply speak into the device, and it will translate your words into the desired language. 

3. Can I use the language translator devices offline?

Yes, our language translator devices have offline translation capabilities. This means that you can use them without an internet connection, making them perfect for travel or situations where internet access is limited.

4. Are the language translator earbuds compatible with all devices?

Our language translator earbuds, such as the M3 and M6, are designed to be compatible with most Bluetooth-enabled devices, including smartphones, tablets. Simply pair the earbuds with your device and start using them for seamless translation.

5. How accurate are the translations provided by WOOASK devices?

Our language translator devices and earbuds are equipped with advanced translation algorithms and AI technology to provide accurate translations. However, it's important to note that translation accuracy may vary depending on factors such as background noise, accents, and dialects.

6. Can I use the language translator devices for learning a new language?

Yes, our language translator devices can be a helpful tool for language learning. You can use them to practice pronunciation, learn new vocabulary, and improve your language skills. However, they should not be relied upon as the sole method of language learning.

7. What languages are supported by the WOOASK® language translator devices?

Our language translator devices support 144 Online languages and 16 Offline languages（Earbuds support 8 Offline languages）, including but not limited to English, Spanish, French, German, Chinese, Japanese, Korean, Italian, Russian, and Portuguese. Please refer to the product descriptions for a complete list of supported languages.

8. What is the return policy for WOOASK® products?

We offer a 30-day return policy for our products. If you are not satisfied with your purchase. Please refer to our Returns Policy for more information on the return process and eligibility.

9. How can I contact customer support for further assistance?

If you have any further questions or need assistance, our customer support team is here to help. You can reach us by email at customerservice@wooask.com or through our Contact Us page. We strive to respond to all inquiries within 24 hours.